The majority of training now takes place through an app integrated with the LMS. With around 15,000 Sales staff over Europe and sub-Saharan Africa and a high level of turnover, the team needed to find a way of getting new people up to speed as quickly as possible, with minimal traveling or time away from the day job. We talked to a large global corporation who’d successfully rolled out a blended online and offline training program for front-line Salespeople across the world. And different hardware – will your learning content and platform adapt to whatever kind of device is going to be used? In the Learning Insights 2018: This Time It’s Personal report, you’ll be able to take a look at how taking a flexible approach to your Learning Management System can help here. It is broadcast out to countries with patchier networks or more challenging security (more than one interview respondent cited challenges with 'The Great Firewall of China', for instance).ĭifferent regions may well have very different expectations when it comes to technology. The learning is perhaps devised in a location with easily accessible WiFi networks and a propensity of handheld devices. In itself, this is causing challenges of communication, budgeting, resourcing, and trust.Ĭonnection and the constraints of tech play a part here too. In some cases, central teams are liaising with locally-based satellite teams, responsible for localizing learning content or troubleshooting technical issues on the ground. Their role heading up the L&D function has been designated as ‘global’, but what kind of control really should be held globally, or centrally? With differences in language, context, and culture-to name just a few issues-does it make sense for one person or team to take responsibility for all learning across an international organization? We interviewed many people grappling with these precise issues. But should you? Will it ‘translate’ (both linguistically and culturally)? Are the regulatory conditions the same in all of your markets? If you’re using imagery or video, does it represent a diverse workforce and show locations and settings that will resonate with all? Sure, technology means you can deliver the same piece of learning content to all of those learners, more or less at the same time.
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